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Legal provider identification:
Alpx Commerce UG
An der Strusbek 10 22926 Ahrensburg
Telephone: +49 40 98245604
Email: info@silberx.de
Managing Director: Ozan Zagrali
Commercial register: Lübeck District Court, HRB 24153 HL
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/ consumers/odr/.
We are prepared to take part in an out-of-court arbitration procedure before a consumer arbitration board.